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Customer Experience Specialist in Shepherdsville, KY at Crown Staffing

Date Posted: 11/8/2022

Job Snapshot

Job Description

Crown Staffing is seeking applications for a Customer Experience Specialist in the Shepherdsville area! This full-time opportunity is on first shift, pays $16.00 an hour, and is available immediately!


Shift Details:


Monday-Friday 9 AM- 5:30PM


RESUME REQUIRED


Qualifications:

•Positive mindset with strong customer service orientation

•Strong attention to detail

•Ability to work to tight deadlines and manage multiple priorities


This career opportunity is temp with intent to hire. While on assignment as a Crown Jewel, you can expect to enjoy such benefits as weekly pay, direct deposit or pay card, and the ongoing support of your Crown Staffing Team, who work to advocate for your success! After successfully completing the required hours, you may be considered for permanent placement with the client company!

Job Requirements

As a Customer Experience Specialist, you can expect to:


Responsibilities:

•As part of the wider Customer Service Team, the Customer Experience Specialist is responsible for handling incoming calls, queries, and requests from new and existing customers

•This role focuses largely on order processing related activities for the US market, while supporting the extended customer facing team in providing an unparalleled experience for our customers across the US

•Processing and releasing orders

•Managing orders on credit hold

•Handling return requests and issuing RMA's

•Issuing credits

•Answering customer and non-customer queries e.g. products, stock, pricing, ETA's, etc

•Organizing garment customization orders

•Requests for tracking, catalogs and other marketing materials


Crown Staffing is a staffing and recruiting company that unites character-driven people and companies so they can build rewarding careers and strong organizations together. In 2021, we employed over 17,000 professionals in industrial, manufacturing, administrative and healthcare jobs countrywide. Our relationships with top employers mean you’ll learn about positions you won’t find anywhere else. Discover the opportunity for meaningful work and a dynamic career when you work with Crown Staffing!


To apply, click the Apply Now button to be redirected to applycrownservices.com. Thank you for your interest! After applying, a member of the Crown Staffing team will contact you shortly.


Have any questions? Shoot us a text or give us a call at (270) 505-4212! We’re happy to answer any questions you may have.  For more great opportunities, info, and to get to know your Crown Staffing Elizabethtown team, Like and Follow us on Facebook: Crown Staffing - Elizabethtown! (https://www.facebook.com/CrownElizabethtown)


Crown Staffing is an Equal Opportunity Employer M/F/D.