Customer Service Representative in Kansas City at Crown Staffing

Date Posted: 1/30/2023

Job Snapshot

Job Description

Crown Staffing is looking for a Customer Service Representative for a Manufacturing company in Kansas City, KS. The Customer Service Representative will be responsible for managing customer calls and maintaining customer accounts. This is a Monday-Friday position from 8am-5pm with pay ranging from $16-18.50/hr depending on experience.

Walk Ins Welcome please bring I-9 eligible documents.

11958 Shawnee Mission Pkwy Shawnee, KS 66216

4201 S Noland Rd Suite I Independence, MO 64055

Crown Staffing is an Equal Opportunity Employer M/F/D

Job Requirements

  • Handle incoming customer service calls
  • Dispatch incoming customer phone calls
  • Accept customer calls and return customer
  • Maintain customer service related information for customer accounts
  • Ensure quality customer service and customer satisfaction
  • Maintain customer service voicemail and return customer calls
  • Provide customers with superior customer service
  • Provide customer service for internal customers
  • Capturing customer information and answering customer inquiries
  • Resolve inbound customer calls regarding account
  • Take customer orders and provide high-quality customer service
  • Make out going customer service calls
  • Work with customer service manager to ensure proper customer service
  • Resolve any customer service issues
  • Answering inbound calls and providing excellent customer service
  • Provide customer support and handling customer inquiries
  • Combining excellent customer service skills
  • Assure quality customer service to all customers
  • Provide exceptional customer service to all customers
  • Provide superior customer service with all customer interactions