Customer Service/Materials Manager in Louisville, KY at Crown Services, Inc

Date Posted: 1/6/2020

Job Snapshot

  • Employee Type:
    Full-Time
  • Location:
    6801 Dixie Highway
    Louisville, KY
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:
    1/6/2020

Job Description

Crown Services is hiring for a Customer Service/Material Manager in the Downtown Louisville area. You will need to have Proficient computer skills with a focus on Microsoft office (especially excel) and a minimum of 3 years’ experience in working in an ERP/MRP environment. Good written & oral communication skills – with the ability to interact well with customers, suppliers, with other departments and with team members through email, phone and face-to-face conversation as well as good  math skills. Crown Services, Inc. is an Equal Opportunity Employer M/F/D.

Job Requirements

The position will be responsible for managing the following:

  • Daily functions of the Customer Service group

  • Monitor work & output of team members

  • Ensure customer forecasts & schedules are correctly input and maintained

  • Work with Production management to ensure work orders are generated in a timely manner and in correct quantities to support customer forecasts & schedules

  • Monitor shipment due dates to ensure no late shipments

  • Daily functions of the Materials / Purchasing Dept.

  • Monitor work & output of team members

  • Ensure materials are ordered & delivered in a timely manner to support production schedules as well as customer schedules & forecasts

  • Monitor inventory levels to prevent excess inventory & obsolescence

  • Ensure material purchases minimize freight costs 

  • Daily functions of the Warehouse

  • Monitor work & output of team members

  • Ensure product is shipped to customers on-time to schedule and that all paperwork & data submission is completed accurately

  • Ensure materials are received and inventoried accurately   

  • Part structure & maintenance


  • Ensure accurate set-up of new parts into the ERP system

  • Manage part process changes & ensure such changes are input accurately into the ERP system


Crown Services, Inc. is an Equal Opportunity Employer M/F/D