Customer Service Representative in Frankfort, KY at Crown Services, Inc

Date Posted: 12/21/2020

Job Snapshot

Job Description

Crown Services is looking for Customer Service representatives for a Client in Frankfort, Kentucky

Pay is $11.00 an hour Monday through Friday.

The client will train in-house from 3 to 4 weeks then the position will be working from home.

Associates will be required to have internet or access to the internet.

Crown Services is an Equal Opportunity Employer M/F/D/V

Frankfort, Kentucky office open Monday through Friday 8 am to 5 pm.

Job Requirements

Customer Service Representatives 

Helping in Data Entry as well as everything listed below. 

  • Manage large amounts of incoming calls 
    Identify and assess customers’ needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Provide accurate, valid, and complete information by using the right methods/tools
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
  • Keep records of customer interactions, process customer accounts, and file documents
  • Follow communication procedures, guidelines, and policies