Customer Service Representative in Frankfort, KY at Crown Services, Inc

Date Posted: 11/10/2020

Job Snapshot

Job Description

Temp to Hire Positions Available.

We are looking for Clerical and Admin. workers.

• I’m looking for self-starters; individuals who are able to challenge themselves to continuously improve and learn new tasks.

• Must be adaptive and not resistant to change.

• Must be energetic and enthusiastic; able to work in a team environment.

• Must be able to work uninterrupted by personal phone use.

• Must be able to perform repetitive PC tasks while staying alert.

• Must be available to work M-F, 40hrs week; 8 am – 5 pm (we have some flexibility)

$11 an hour 

Job Requirements

  • Handle incoming customer service calls
  • Dispatch incoming customer phone calls
  • Accept customer calls and return customer
  • Maintain customer service related information for customer accounts
  • Ensure quality customer service and customer satisfaction
  • Maintain customer service voicemail and return customer calls
  • Provide customers with superior customer service
  • Provide customer service for internal customers
  • Capturing customer information and answering customer inquiries
  • Resolve inbound customer calls regarding account
  • Take customer orders and provide high-quality customer service
  • Make out going customer service calls
  • Work with customer service manager to ensure proper customer service
  • Resolve any customer service issues
  • Answering inbound calls and providing excellent customer service
  • Provide customer support and handling customer inquiries
  • Combining excellent customer service skills
  • Assure quality customer service to all customers
  • Provide exceptional customer service to all customers
  • Provide superior customer service with all customer interactions