Field Operations Assistant in Columbus, OH at Crown Services, Inc

Date Posted: 1/14/2020

Job Snapshot

  • Employee Type:
    Full-Time
  • Location:
    2800 Corporate Exchange Drive
    Columbus, OH
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:
    1/14/2020

Job Description

The Field Operations Assistant is responsible for providing direct administrative support to the Field Operations Department at Crown Services Corporate Office, as well as providing general administrative support to all Crown Services branch offices.

•         Works with Operations Analyst to prepare and distribute compliance reports for field onboarding and additional office reports. Provides support on questions and topics arising from these reports.

•         Provides direct support to the field staff employees regarding company compliant and compliance procedures.

•         Coordinates company’s employee recognition program including tracking, preparing, and implementation of revisions and oversight of the program.

•         Leads special projects as assigned by Operations Analyst and Director of Operations, including, but not limited to, structural revisions of procedures and policies, distributions, and internal development guides.

•         Processes weekly staff payroll, ensuring accuracy; assists in reviewing and tracking staff attendance and paid-time off use.

•         Reviews and process staff expenses weekly. Reviews submitted expenses for accuracy and compliance with current policy. Escalates priority cases for Field Operations Analyst approval.

•         Provides backup support to the other Operations department team members and assists in responding to support calls from Field Associates.

Job Requirements

Requirements

•         High School Diploma required; College degree or additional 2 years of equivalent operations experience preferred.

•         Demonstrated proficiency in computer applications, such as Word, Excel, and Google Apps.

•         3+ years of demonstrated customer service experience.

•         Position requires high attention to detail and accuracy, as well as the ability to maintain confidentiality.

•         Requires strong telephone, written, oral, and interpersonal communications skills; must be able to effectively communicate with all employees, customers, and vendors.

Salary: $16.00/hour

Crown Services Inc. is an Equal Opportunity Employer M/F/D.